Facebook December 13, 2018
 
   
FAQs

What can I do if the library doesn’t have the title that I am looking for?

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Inter-library loans allows you to obtain items that are not in the NBPLS collection by requesting them from elsewhere in Canada or the world. You can request a book and the library calls you when it's available. You can then come and get it from the library!

The service is free unless the library we are borrowing the item(s) from imposes fees. You can keep the items for a varying period of 2 to 4 weeks. There is a maximum of ten requests at once. Talk to staff at the library to obtain more information.

 

Can I rent a room?

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Yes, you can consult our policy and This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
 

Does the library offer eBooks or AudioBooks?

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Yes, consult our Web site to find the titles that are available or our ask our staff.

 

How can I tell if the library has a specific title?

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You can search in the Catalogue catalogue to see if we have the book that you are looking for. You can also call us (506-735-4713) or ask us in person and we will be happy to search for you.

 

Can I renew a loan?

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You can renew your loans online, by telephone (506-735-4713) or in person at the loan desk or at our self-checkout. Two three-week renewals are allowed once the item has been borrowed if the item has not been placed on hold by another person.

 

Can I give books to the library?

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You can give your books to the library. For more information, you can consult our policy. We thank you for encouraging reading through the donations you make.
 

How many items can I borrow?

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You can borrow up to 50 items for a duration of 3 weeks.

With your library card, you can borrow,  renew or place a hold on items in person, by telephone or online.

The loan period for audio-visual items is the same as for books, 3 weeks. 

 

Can I ask a question online?

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For questions about our activities or library functions, email a question to the This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

For all other questions, you can use Quaestio, our virtual reference service. Complete the requested fields and click on the link 'Submit question'!

 

Can I look at newspapers and magazines online?

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Yes, go to our Electronic Resources page, enter your library card number and your PIN which is by default the last 4 digits of your phone number. You will have access to a wide range of newspapers and magazines online.

 

Can I place a hold on a book online?

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Yes, all you need to do is log in with your card number, find the item that you would like to place a hold on in the Catalogue catalogue and click on the 'Place a hold' link. You can place a hold on books in any NBPLS library in New Brunswick. You must have your library card number and you must choose the pick-up location of the item.

 

Who can use the the library services?

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The library card is free for all residents of New Brunswick. You can request a library card online. During your first library visit, you must present proof of identity that includes your current address in order to activate your card. A parent or guardian's signature is necessary for children under the age of 13 years.

 

The New Brunswick Public Library Service provides access to a provincial collection of more than 1.8 million items, as well as to programs and services ranging from story hour to public lectures to services such as reference, Inter-Library loan and public access workstations. These programs and services are designed to respond to the educational, informational, cultural and recreational needs of residents of the province. The library system supports economic and social development and promotes self-reliance by providing opportunities for New Brunswickers to enhance their knowledge and their creative capabilities.

 

Where is the library situated?